Hotel information guide
Dear visitor, this hotel list gives you an in-depth picture of all the facilities and services available. If you have an additional question please contact one of our team members. We wish you a pleasant stay with us and enjoy your time in our hotel.
Reception open for 24 hours
Our hotel has an open 24-hour reception, with 24-hour internal or external telephone access. Wake-up service and 24-hour phone access.
Air Conditioning & Heating
All rooms are equipped with air conditioning for your comfort. Use the remote control to adjust the temperature.If you need help or have questions about the system please contact our Reception for help.
Airport – transport
Thessaloniki Airport is approximately 130 km away. If you wish to organize a transfer from the airport, the reception team is happy to assist you.
Please contact the reception for more information.
Completion of Residence
Check in time is at 14:00. The departure time is 12.00, noon. The reception will help you keep your luggage if you want to spend more time in town before leaving.If you need a later check out or wish to prolong your stay, please contact the reception.
We accept the following credit cards: MasterCard & VISA.If you have questions about payment methods, please contact the Reception.
Do not disturb
If you do not want to receive phone calls, please update the slot. Internal calls to room can not be avoided.
Breakfast is over 3 hours (06:45 – 10:00) and breakfast is available in the room.as well as an early morning breakfast service (chargeable at the front desk). Breakfast box can be provided upon request.
Our hotel cooperates with a nearby restaurant (chargeable at the front desk).Room service(ROOM): (08:00 – 20:00) 12 hours.
The Housekeeping team is at your disposal. If you need an extra towel, extra cushion or ironing board, please let us know.You can choose the size of pillow that suits you the best. Contact the reception for any further request.For additional cleaning services, please contact the Housekeeping team.
Laundry / dry cleaning service
The laundry and dry cleaning service is available. For more details, please contact our reception staff.
Each room has wireless internet access.If you are having problems with your connection, please contact the Reception.
If you experience difficulties with your computer, internet connection, etc., please call the Reception to help you.
If you want to send a fax or make a copy, please contact our Reception Team to help you.There is a shared computer and printing, faxing, copying and scanning (for a fee, please contact the reception) for our customers.
Internet access is free.
Tablet capability, please contact the Receptionist (for a fee).
- Possibility to add a baby cot. Please contact the reception.
- Guide to hotel services in at least two languages (printed or electronic) Customer complaint management system: Please send us your complaints at email@example.com with the aim of independently investigating the issue.